The holidays are here at P3! Here are some things you should know:

PURCHASE PROCESS

Having your next bike is super easy! All you have to do is add your product to the cart, enter your information and choose payment and shipping method. Our stock is fully updated.

Yes, our bikes have a 2 year warranty on all our frames and forks that have any manufacturing defects and 6 months for the components.

*Tires, tubes, saddles, handlebar tape, grips and brake pads are parts that naturally wear out over time, so they are not included in the warranty.

This warranty does not cover accidents, punctures or damage caused by misuse, and is activated only if the bicycle was assembled in a local bike shop.

Fixed cog: Most of our bikes have a flip flop hub, that is, the rear wheel has a free wheel on one side and a fixed one on the other. Adjusting the fixed cog is very important to avoid accidents and to ride safely. The warranty for failure of the fixed cog applies as long as it has been adjusted in a local bike shop.

For more information, go to the Warranty section.

We deliver all over the US! Shipping is free in all 48 continental states and $7 flat for accessories.

If you live in parts of the LA county or Orange county, you can choose to receive your bicycle assembled for a $40 fee.


For bicycles delivered to parts of LA county or Orange county we offer a $40 fee to deliver your bicycle assembled and ready to use. If you're not in the LA area, the bicycle is delivered unassembled, in a box. We recommend that you take it to a local bike shop to get it assembled by a professional and so it's done tight enough, safely, and inflated correctly. In addition, this is how the warranty is activated and enforced

Holiday Tips

Yes!

We will have $30 off our Track and Nix models, from December 10th until the 20th.

We will also be having a giveaway contest on our social media platforms with 1 bicycle as a prize.

Our bicycles ship in 3-10 business days, so we recommend you purchase the bike no later than December 13th.

You can always write to us on our chat or to support@p3cycles.com, and we can assist you with any specific questions you have about the different models, colors, and sizes.

We also wrote a blog post to help you decide: Tips for buying your first bicycle.

We have many other blog posts describing different models, experiences, and reasons for purchasing a bicycle, you can read them here: Blog

AFTER SALES

As soon as we receive your order, you will receive a confirmation email.

We will then send you a second email letting you know that your bike is on its way along with a UPS tracking code.

If you are not satisfied with your P3 (we are confident that you will be!), we offer a 30 calendar day return and exchange policy. It can be exchanged or returned as long as it is in the same condition as it was given to you; this includes the original packaging, as well as the ticket.

You can find all the information in the Returns section

We do not offer that service. Only if something fails and the warranty applies, we carry out repairs to our bikes. For questions about this write to support@p3cycles.com in charge of after sales.